NFH Clinic (Newfasthealth) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and online consultation services.
By using this website, you agree to the practices described in this policy.
1. Who We Are
NFH Clinic (Newfasthealth) provides online health consultation, preventive health guidance, and wellness education. Our services are educational and supportive in nature and do not replace in-person medical care.
2. Information We Collect
We may collect the following types of information:
A. Personal Information You Provide
- Full name
- Email address
- Phone number (if provided)
- Information submitted through contact or consultation forms
- Messages you send to us
B. Health-Related Information
If you submit health concerns, wellness questions, or details such as current medications or diagnosed conditions through our consultation or contact forms, we collect that information only to understand your request and provide appropriate, relevant guidance.
This information is optional to provide (except where a field is marked required) and is used solely to inform your consultation — never for diagnosis, and never shared for marketing purposes.
We do not store clinical medical records or hospital-style patient files.
C. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
This information helps us improve site performance and user experience.
3. How We Use Your Information
We use your information to:
- Respond to inquiries and consultation requests
- Provide health guidance and follow-up support
- Improve website functionality and services
- Send service-related communication (not spam)
- Maintain security and prevent misuse
We do not sell your personal information.
4. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site performance
- Understand visitor behavior
- Remember user preferences
You can disable cookies in your browser settings. Some website features may not function properly if cookies are disabled.
5. Data Sharing
We may share limited information with trusted third-party service providers who help us operate the website (such as hosting or email services). These partners are required to keep your information secure.
We do not share your information for marketing by third parties.
6. Payment Information
If you book a paid consultation, your payment is processed through Payoneer, a secure third-party payment provider that supports Visa and Mastercard. NFH Clinic does not directly collect or store your full card or payment account details — these are handled entirely by Payoneer in accordance with their own security and data protection standards.
We may retain a record of your transaction (such as date, amount, and consultation type) for accounting and service purposes.
7. Data Security
We use appropriate technical and administrative measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We keep personal information only as long as necessary to respond to your request, provide services, and comply with legal obligations.
9. Your Privacy Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for communication
Requests can be made by contacting us using the details below.
10. International Visitors
Our website may be accessed worldwide. By using our services, you understand that your data may be processed in countries outside your own, in accordance with applicable data protection laws.
11. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from minors.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other sites.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
14. Contact Us
If you have questions about this Privacy Policy or your personal data, contact:
NFH Clinic (Newfasthealth)
Website: https://newfasthealth.com
Contact Us or click HERE